Last Updated: 08/09/2025
1. Introduction
Space DOTS Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website spacedots.com (the "Service") and use our space environmental intelligence platform SKY-I.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or contact us
- Subscribe to our newsletter or marketing communications
- Request information about our services
- Participate in surveys or provide feedback
- Apply for employment opportunities
This may include: name, email address, phone number, company name, job title, and professional background information.
2.2 Automatically Collected Information
When you visit our Service, we automatically collect certain information about your device, including:
- IP address and general location information
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers and characteristics
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.
2.4 Professional Services Data
If you use our professional services, we may collect additional information related to your space missions, operational requirements, and environmental data needs to provide our intelligence services.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service
- Process your requests and respond to inquiries
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and enhance security
- Analyze usage patterns and optimize user experience
- Provide customer support and technical assistance
4. Legal Basis for Processing (EU/UK Users)
Under the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018, we process your personal data based on:
- Consent: For marketing communications and non-essential cookies
- Contract: To provide services you have requested
- Legitimate Interest: For website analytics, security, and business development
- Legal Obligation: To comply with applicable laws and regulations
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who assist in operating our website, conducting business, or providing services, provided they agree to keep information confidential.
5.2 Legal Requirements
We may disclose information when required by law, regulation, legal process, or governmental request, or to protect our rights, privacy, safety, or property.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5.4 Consent
We may share information with your explicit consent for specific purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Security measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection practices
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary depending on the type of information and purpose of processing.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules where applicable
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
9.1 EU/UK Rights (GDPR/UK DPA)
- Access: Right to obtain confirmation of processing and access to your data
- Rectification: Right to correct inaccurate or incomplete data
- Erasure: Right to deletion under certain circumstances
- Restriction: Right to limit processing in specific situations
- Portability: Right to receive your data in a structured format
- Objection: Right to object to processing based on legitimate interests
- Withdraw Consent: Right to withdraw consent for consent-based processing
9.2 Exercising Your Rights
To exercise your rights, please contact us at privacy@spacedots.com. We will respond to your request within the timeframes required by applicable law.
10. Marketing Communications
With your consent, we may send you marketing communications about our services, industry updates, and company news. You can opt out at any time by:
- Clicking the unsubscribe link in emails
- Contacting us at privacy@spacedots.com
- Updating your preferences in your account settings
11. Children's Privacy
Our Service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected information from a child under 16, we will delete such information promptly.
12. Third-Party Websites
Our Service may contain links to third-party websites. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected and how it's used
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising privacy rights
Note: We do not sell personal information as defined by the CCPA.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification (for significant changes)
- Providing notice through our Service
15. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Contact:
Email: privacy@spacedots.com
Data Protection Officer (if applicable):
Email: dpo@spacedots.com
For EU/UK residents, you also have the right to lodge a complaint with your local data protection authority.
